LISTED AI – PRIVACY POLICY

Last Updated: June 25, 2025

Welcome to Listed AI ("Listed AI," "Company," "we," "us," or "our"). We are committed to protecting your privacy and being transparent about how we collect, use, share, and protect your information when you use our website https://getlisted.ai, including any associated domains, subdomains, applications, and services we offer now or in the future (collectively, the "Service").

This Privacy Policy explains our practices and your rights concerning your Personal Data. "Personal Data" means any information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household.

By accessing or using our Service, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy and our Terms of Service (https://getlisted.ai/terms-of-service). If you do not agree with this Privacy Policy or our Terms of Service, please do not use our Service.

This Privacy Policy applies to all users of our Service, including individuals acting on their own behalf ("Consumers") and individuals acting on behalf of a business or other legal entity ("Business Users").

1. INFORMATION WE COLLECT

We collect information about you in various ways when you use our Service. This information helps us provide and improve the Service, create AI Profiles and Derivatives (as defined in our Terms of Service), and for the other purposes described below.

1.1 Information You Provide Directly to Us:

  • Account Information: When you create an account, we collect information such as your name, email address, password, company name (if applicable), website URL, and any other information you choose to provide for your profile.
  • Content You Upload: We collect all data, information, text, audio, video, images, files, links, or other materials that you upload, submit, post, create, or otherwise make available to or through the Service ("Content"). This includes:
    • Public Files: Content you designate as "public" or make accessible via a Public Profile URL.
    • Private Files: Content you designate as "private," which may be accessed by our Listed Agent feature.
    • Hidden Files: Content you designate as "hidden." (Please see our Terms of Service for how each type of Content is handled and licensed to us.) You acknowledge that any Content you upload, regardless of its designation (Public, Private, or Hidden), may contain Personal Data. You are responsible for ensuring you have the necessary rights and consents to provide this Personal Data to us for processing as described in this Privacy Policy and our Terms of Service.
  • Payment Information: If you subscribe to a paid plan, we (or our third-party payment processors like Stripe) collect payment and billing information, such as your credit card details and billing address. We do not store full credit card numbers ourselves.
  • Communications with Us: When you contact us for support, provide feedback, participate in surveys, or otherwise communicate with us, we collect the information you provide in such communications.
  • Information for AI Profile Enhancement: We may prompt you for additional information to enhance your AI Profile or the effectiveness of the Listed Agent.

1.2 Information We Collect Automatically When You Use the Service:

  • Log Data: When you access or use our Service, our servers automatically record information, including your Internet Protocol (IP) address, browser type and settings, device information (e.g., operating system, device identifier), the referring/exit pages and URLs, date and time stamps, clickstream data, and language preferences.
  • Usage Data: We collect information about how you use our Service, such as the features you use, the pages you visit, the Content you access or interact with, the frequency and duration of your activities, and other actions you take on the Service.
  • Cookies and Similar Tracking Technologies: We use cookies, web beacons, pixel tags, and similar technologies to collect information about your browsing activities and to distinguish you from other users of our Service. This helps us provide you with a good experience, improve our Service, and personalize content and ads. For more information about the cookies we use and how you can manage them, please see Section 9 ("Cookies and Tracking Technologies") below.
  • Location Information: We may infer your general geographic location (e.g., city, state, country) based on your IP address.

1.3 Information We Obtain from Third Parties:

  • Third-Party Integrations: If you choose to connect third-party services or applications (e.g., cloud storage providers, social media platforms) to our Service, we may receive information from those services, including your credentials and any data you authorize them to share with us.
  • Publicly Available Sources & Data Enrichment: To enhance your AI Profile and our Derivatives, and to improve our AI models, we may collect information about you or your business from publicly available sources (e.g., public websites, government records, social media profiles) and from third-party data providers or data brokers. This information may be combined with the information you provide to us.
  • Service Providers: We may receive information about you from our third-party service providers, such as analytics providers or payment processors.
  • Business Users: If you are using the Service on behalf of an organization (e.g., your employer), we may receive information about you from that organization.

2. HOW WE USE YOUR INFORMATION

We use the information we collect for various purposes, including:

2.1 To Provide, Maintain, and Improve the Service:

  • Operating and managing your account and the Service.
  • Hosting your Content (Public, Private, and Hidden Files) and enabling features like the Public Profile URL and the Listed Agent.
  • Processing your payments.
  • Personalizing your experience on the Service.
  • Developing new features, products, and services.
  • Monitoring and analyzing trends, usage, and activities in connection with our Service.
  • Troubleshooting issues, providing customer support, and responding to your inquiries.

2.2 For AI Development, AI Profile Creation, and Commercialization (Our Core Purpose):

This is a primary purpose for collecting and using your information, including all Content (Public, Private, and Hidden Files) and any Personal Data contained therein:

  • Creating AI Profiles and Derivatives: To analyze, process, and transform your Content, often in combination with other data (including publicly available information or data from third parties), to create AI Profiles and other Derivatives as defined in our Terms of Service.
  • Training and Improving AI Models: To train, develop, validate, and improve our own artificial intelligence models, algorithms, and machine learning technologies, as well as those of our trusted third-party partners and customers.
  • Commercialization of Data, AI Profiles, and Derivatives: To sell, license, sublicense, distribute, or otherwise transfer your Content (in raw, aggregated, anonymized, or pseudonymized forms), AI Profiles, and Derivatives to third parties for their own unrestricted use. This includes, but is not limited to, use by businesses, researchers, AI developers, data brokers, or for inclusion in open-source datasets or commercial data products.
  • Research and Analysis: For internal research and analysis, and to enable third parties to conduct research and analysis using your Content, AI Profiles, or Derivatives.

2.3 To Communicate with You:

  • Sending you transactional or administrative messages (e.g., account verification, service updates, security alerts, support messages).
  • Responding to your comments, questions, and requests.
  • Providing you with information about our products, services, features, promotions, and events that we think may interest you (subject to your marketing preferences and applicable law).

2.4 For Security and Fraud Prevention:

  • Protecting the security and integrity of our Service, our users, our data, and our business.
  • Detecting, preventing, and investigating fraud, unauthorized access, and other illegal or harmful activities.

2.5 For Legal Compliance and Protection of Rights:

  • Complying with applicable laws, regulations, legal processes, or governmental requests.
  • Enforcing our Terms of Service and other policies.
  • Protecting our rights, privacy, safety, or property, and/or that of you or others.

2.6 With Your Consent:

  • For any other purpose for which you provide your explicit consent.

3. HOW WE SHARE YOUR INFORMATION

We may share your information, including Personal Data and all types of Content, in the following circumstances:

3.1 With Third Parties for Commercial Purposes (A Core Aspect of Our Service):

As outlined in Section 2.2 and our Terms of Service, we may sell, license, sublicense, distribute, or otherwise transfer your Content (in raw, aggregated, anonymized, or pseudonymized forms), AI Profiles, and Derivatives (which are derived from your Content and may contain or be linked to Personal Data) to third parties for their unrestricted commercial or non-commercial use. These third parties may include:

  • Businesses and enterprises.
  • AI developers and researchers.
  • Data brokers and analytics companies.
  • Academic institutions.
  • Open-source initiatives. You explicitly acknowledge and agree to this sharing as a condition of using the Service.

3.2 With Service Providers:

We share information with third-party vendors, consultants, and other service providers who perform services on our behalf. These may include:

  • Cloud hosting providers (e.g., AWS, Google Cloud, Azure).
  • Payment processors (e.g., Stripe).
  • Analytics providers (e.g., Google Analytics).
  • Customer support platform providers.
  • Communication service providers (for email and messaging).
  • AI and LLM providers (e.g., OpenAI, Anthropic) used to process your Content and power features like the Listed Agent. These service providers are contractually obligated to use your information only to perform services for us and in a manner consistent with this Privacy Policy.

3.3 With Other Users or the Public (As Directed By You or Through Service Features):

  • Public Files: If you designate Content as Public Files and/or share your Public Profile URL, that Content will be accessible to anyone on the internet.
  • Listed Agent: If you enable the Listed Agent feature, AI-generated responses based on your Private Files will be shared with third parties who submit queries.
  • Business User Profiles: Information you provide for a Business User profile may be visible to other users associated with your organization or the public, depending on your settings.

3.4 In Connection with Business Transfers:

We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company. We will notify you of such a change in ownership or control of your Personal Data, if required by law.

3.5 For Legal Reasons and Protection of Rights:

We may disclose your information if we believe in good faith that such disclosure is necessary to:

  • Comply with any applicable law, regulation, legal process, or governmental request (e.g., subpoenas, court orders).
  • Enforce our Terms of Service or other agreements or policies.
  • Protect the rights, property, or safety of Listed AI, our users, or the public from harm or illegal activities.
  • Detect, prevent, or otherwise address fraud, security, or technical issues.

3.6 With Your Consent:

We may share your information with third parties for other purposes if you have given us your explicit consent to do so.

3.7 Aggregated or De-identified Data:

We may share aggregated or de-identified information, which cannot reasonably be used to identify you, for various purposes, including research, analytics, and to improve our services.

4. LAWFUL BASIS FOR PROCESSING PERSONAL DATA (For users in EEA, UK, Switzerland, Brazil, and similar jurisdictions)

If you are located in the European Economic Area (EEA), United Kingdom (UK), Switzerland, or Brazil, we only process your Personal Data when we have a valid legal basis to do so. The legal bases we rely on include:

  • Performance of a Contract: We process your Personal Data as necessary to perform our contractual obligations to you under our Terms of Service (e.g., to provide you with access to the Service, create your account, process payments).
  • Consent: We rely on your explicit consent for certain processing activities. This is particularly relevant for:
    • Our broad use, sale, licensing, and distribution of your Content (including any Personal Data therein), AI Profiles, and Derivatives for commercial purposes, AI model training (by us or third parties), research, and inclusion in open-source datasets, as detailed in this Privacy Policy and our Terms of Service. By agreeing to our Terms of Service and this Privacy Policy, and by using the Service, you provide this consent.
    • Sending you certain marketing communications (where consent is required by law).
    • Using non-essential cookies and similar tracking technologies. You have the right to withdraw your consent at any time for future processing where consent is the sole legal basis, by contacting us as described below. However, withdrawal of consent will not affect the lawfulness of processing based on consent before its withdrawal, nor will it affect processing conducted on other legal bases. It may also impact your ability to use the Service, and will not affect data already distributed or sold.
  • Legitimate Interests: We process your Personal Data for our legitimate business interests, provided that these interests are not overridden by your data protection rights. Our legitimate interests include:
    • Providing, maintaining, and improving the Service.
    • Developing new products and features.
    • Understanding how our Service is used.
    • Ensuring the security of our Service and preventing fraud.
    • Marketing our services (where consent is not required).
    • Enforcing our legal rights and defending against claims.
  • Legal Obligation: We may process your Personal Data when necessary to comply with our legal or regulatory obligations.

5. YOUR DATA RIGHTS AND CHOICES

Depending on your location and applicable law, you may have certain rights regarding your Personal Data. These may include:

  • Right of Access: The right to request access to the Personal Data we hold about you and receive a copy of it.
  • Right to Rectification: The right to request correction of any inaccurate or incomplete Personal Data we hold about you.
  • Right to Erasure (Right to be Forgotten): The right to request deletion of your Personal Data under certain conditions (e.g., if it is no longer necessary for the purposes for which it was collected, or if you withdraw consent where consent was the basis for processing).
  • Right to Restrict Processing: The right to request that we restrict the processing of your Personal Data under certain circumstances.
  • Right to Data Portability: The right to receive your Personal Data in a structured, commonly used, and machine-readable format, and to have it transmitted to another controller where technically feasible.
  • Right to Object: The right to object to the processing of your Personal Data based on our legitimate interests or for direct marketing purposes.
  • Right to Withdraw Consent: Where we rely on your consent for processing, you have the right to withdraw that consent at any time (without affecting the lawfulness of processing based on consent before its withdrawal).
  • Right to Lodge a Complaint: The right to lodge a complaint with a supervisory authority in your jurisdiction if you believe our processing of your Personal Data infringes applicable data protection laws.

Specific Rights for California Residents (CCPA/CPRA) and Residents of Other U.S. States with Similar Laws:

If you are a California resident, you have specific rights regarding your Personal Data under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA). Residents of other U.S. states (e.g., Virginia, Colorado, Utah, Connecticut) may have similar rights. These include:

  • Right to Know/Access: The right to request information about the categories and specific pieces of Personal Data we have collected about you, the sources of collection, the purposes for collecting, selling, or sharing it, and the categories of third parties to whom we disclose it.
  • Right to Delete: The right to request deletion of your Personal Data, subject to certain exceptions.
  • Right to Correct: The right to request correction of inaccurate Personal Data.
  • Right to Opt-Out of Sale/Sharing: You have the right to opt-out of the "sale" of your Personal Data and the "sharing" of your Personal Data for cross-context behavioral advertising. As described in this Privacy Policy (Section 3.1) and our Terms of Service, we "sell" or "share" Personal Data (including Content, AI Profiles, and Derivatives) with third parties for commercial purposes and AI model training.
    • To exercise your right to opt-out of sale/sharing, please visit our "Do Not Sell or Share My Personal Information" page at https://getlisted.ai/opt-out or contact us as described in Section 12. You may also use an opt-out preference signal, such as the Global Privacy Control (GPC), if recognized and technically feasible for us to process from your browser.
  • Right to Limit Use and Disclosure of Sensitive Personal Information: If we collect sensitive personal information (as defined by applicable law), you may have the right to limit its use and disclosure to certain permitted purposes.
  • Right to Non-Discrimination: We will not discriminate against you for exercising any of your privacy rights.

Exercising Your Rights:

To exercise any of these rights (where applicable), please contact us at privacy@getlisted.ai or through any other methods provided in Section 12 ("Contact Us"). We will respond to your request in accordance with applicable law and may need to verify your identity before processing your request.

Limitations on Rights:

Please note that these rights are not absolute and may be subject to legal limitations. For example, we may not be able to delete your Personal Data if it is necessary for us to comply with a legal obligation, or if it has already been incorporated into Derivatives that have been distributed or sold to third parties, making retraction infeasible (as outlined in our Terms of Service). Our license to use your Content for creating Derivatives for sale/license is perpetual and survives termination, which may impact erasure requests concerning such derived data.

Managing Cookies:

You can typically manage your cookie preferences through your browser settings. For more information, see Section 9 ("Cookies and Tracking Technologies").

Marketing Communications Opt-Out:

You can opt-out of receiving promotional emails from us by following the unsubscribe instructions provided in those emails or by contacting us. Even if you opt-out, we may still send you non-promotional communications, such as those about your account or our ongoing business relations.

6. INTERNATIONAL DATA TRANSFERS

Listed AI is based in the United States, and the information we collect is primarily processed in the United States. If you are accessing our Service from outside the United States, please be aware that your information, including Personal Data, will be transferred to, stored, and processed in the United States and potentially other countries where our servers or service providers are located. These countries may have data protection laws that are different from, and less protective than, the laws in your country of residence.

When we transfer Personal Data from the EEA, UK, Switzerland, or Brazil to countries that have not been deemed to provide an adequate level of data protection (like the United States), we rely on appropriate transfer mechanisms, such as:

  • The European Commission's Standard Contractual Clauses (SCCs).
  • The UK's International Data Transfer Agreement (IDTA) or Addendum to the EU SCCs.
  • Other valid transfer mechanisms under applicable law, supplemented by technical and organizational measures to ensure an adequate level of protection.

By using our Service and providing your information, you consent to these transfers and processing in the United States and elsewhere, understanding that the broad license for data use and sale/distribution as described in this Privacy Policy and our Terms of Service involves such international dissemination.

7. DATA SECURITY

We implement reasonable technical and organizational measures designed to protect the security of your Personal Data from unauthorized access, use, disclosure, alteration, or destruction. These measures include encryption, access controls, and secure development practices.

However, please be aware that no security system is impenetrable. We cannot guarantee the absolute security of your information, and any transmission of Personal Data is at your own risk. You are also responsible for maintaining the confidentiality of your account credentials and for any activity under your account.

8. DATA RETENTION

We retain your Personal Data for as long as necessary to fulfill the purposes for which it was collected, including to provide the Service, comply with our legal obligations, resolve disputes, enforce our agreements, and for the ongoing development and commercialization of AI Profiles and Derivatives as permitted by our Terms of Service (which grants us a perpetual license to your Content for these purposes).

The criteria used to determine our retention periods include:

  • The length of time we have an ongoing relationship with you and provide the Service to you (e.g., as long as you have an account with us).
  • Whether there is a legal obligation to which we are subject (e.g., certain laws require us to keep records of your transactions for a certain period).
  • Whether retention is advisable in light of our legal position (e.g., regarding applicable statutes of limitations, litigation, or regulatory investigations).
  • The nature of the perpetual license granted to us in the Terms of Service for Content used in Derivatives.

Even if you delete your account, we may retain certain information as required by law or for legitimate business purposes, including for our rights to use Derivatives created from your Content.

9. COOKIES AND TRACKING TECHNOLOGIES

We use cookies and similar tracking technologies (like web beacons, pixels, and scripts) to collect and use Personal Data about you, including to serve interest-based advertising.

  • What are Cookies? Cookies are small text files placed on your device (computer, smartphone, etc.) when you visit a website.
  • How We Use Cookies: We use cookies for various purposes, such as:
    • Essential Cookies: Necessary for the Service to function (e.g., authentication, security).
    • Performance and Analytics Cookies: To understand how users interact with our Service, improve performance, and gather statistical information.
    • Functionality Cookies: To remember your preferences and choices (e.g., language, region).
    • Advertising/Targeting Cookies: To deliver relevant advertisements to you and measure the effectiveness of ad campaigns (used by us or our third-party advertising partners).
  • Your Choices:
    • Most web browsers allow you to control cookies through their settings preferences. You can usually set your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you disable cookies, some features of our Service may not function properly.
    • For users in jurisdictions requiring explicit consent (e.g., EEA/UK), we will provide a cookie consent banner allowing you to manage your preferences for non-essential cookies.
    • You can opt-out of interest-based advertising from participating ad networks through a_i_l_i_a_t_e_d_ o_r_g_a_n_i_z_a_t_i_o_n_s l_i_k_e t_h_e N_e_t_w_o_r_k A_d_v_e_r_t_i_s_i_n_g I_n_i_t_i_a_t_i_v_e (N_A_I) o_r t_h_e D_i_g_i_t_a_l A_d_v_e_r_t_i_s_i_n_g A_l_l_i_a_n_c_e (D_A_A)._ _[Note: You would typically link to these organizations' opt-out pages.]

For more detailed information about the specific cookies we use, their purposes, and how to manage them, please refer to our [Cookie Policy/Notice Link, if a separate one exists, otherwise more detail could be here].

10. CHILDREN'S PRIVACY

Our Service is not directed to individuals under the age of 13 (or 16 in the EEA/UK, or other applicable age of digital consent in your jurisdiction). We do not knowingly collect Personal Data from children under these age limits. If you are a parent or guardian and believe that your child has provided us with Personal Data without your consent, please contact us at privacy@getlisted.ai, and we will take steps to delete such information from our systems.

11. THIRD-PARTY LINKS AND SERVICES

Our Service may contain links to third-party websites, services, or applications that are not operated or controlled by Listed AI. This Privacy Policy does not apply to the privacy practices of those third parties. We encourage you to review the privacy policies of any third-party services you access.

12. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or the Service. If we make material changes, we will notify you by posting the updated Privacy Policy on our Service, by sending an email to the address associated with your account, or through other appropriate communication channels, and we will update the "Last Updated" date at the top of this Privacy Policy.

Your continued use of the Service after any such changes constitutes your acceptance of the new Privacy Policy. We encourage you to periodically review this page for the latest information on our privacy practices.

13. CONTACT US

If you have any questions, comments, or concerns about this Privacy Policy, our data practices, or if you wish to exercise your privacy rights, please contact us at:

Listed AI [Your Company's Physical Address, if applicable/required] Email for general inquiries: support@getlisted.ai Email for privacy-specific inquiries and to exercise rights: privacy@getlisted.ai

If you are in the EEA or UK and have unresolved concerns, you have the right to lodge a complaint with your local Data Protection Authority.

If we have a designated Data Protection Officer (DPO), their contact details will be provided here or can be obtained by emailing privacy@getlisted.ai.

Thank you for trusting Listed AI with your information.